Wednesday, January 8, 2014

Why Would Automotive Marketing Pros Want a To Know HTML?

7 Times You'll Kick Yourself for Not Learning HTML

by Ginny Soskey

html_code-1I don't know about you, but when I travel, I'm terrified of leaving something at home. I obsess over making sure I have enough T-shirts, jeans, shoes, travel-sized shampoos, earrings, books, magazines -- because what in the world would I do if I didn't have them, but needed them? And even if I over-pack, I know I'm prepared for any situation vacation will throw at me -- a random fancy dinner out, a day at the pool, or just an afternoon out shopping with the family.

In the same vein, knowing HTML is like making sure you're fully prepared for a vacation. You may not end up using it every single day, but the times you do end up using it, you are so grateful that you had the foresight to figure it out. Knowing HTML can save you hours of frustration, precious time with your design team, or even money dealing with an external contractor.

HTML has always been nice-to-have knowledge, but it's becoming more than nice-to-have for the marketer trying to save a buck. (And that sounds like every marketer I've met.)

In fact, there are a bunch of situations I've caught myself in in which handy HTML knowledge saved the day ... and thus, this post was born. If you're not quite convinced that you'd benefit from knowing basic HTML, keep reading. Here are seven* scenarios you might find yourself in that can be fixed with just a bit of HTML know-how. 

1) When Formatting in Your Blog Post/Email/Landing Page Goes Awry

Sometimes, I swear my content has a life of its own -- and a mean streak. That blog post that I worked on all day will suddenly have images with funky spacing, no text wrapping, and outrageous sizing, and, of course, all looks okay in my WYSIWG editor. Luckily, with some HTML knowledge, I can dig into the post to remove and tweak code that is causing the problem.

HTML Pro Tip: If you find a bunch of funky tags you want to remove, copy the raw code and paste it into a raw text editor. Then, choose the Find and Replace option -- you can search for offending snippets of code and leave the "replace" box blank. Once you're done, you can paste it back into your HTML editor, and poof! De-bugged formatting. 

2) When You Paste a Blog Post Into Your CMS From Word or Google Docs

Lots of people don't know that writing a blog post in a typical word processing program -- like Word or Google Docs -- and then copying it into your CMS will give you lots of HTML headaches. Sometimes, when you do that, your CMS will add extra snippets of code to your piece that will mess up formatting.

With some HTML knowledge and the pro tip above, you can easily remove any offending snippets when transferring content from Word or Google Docs to your CMS.

3) When You Need to Tweak an Email Template

I'm going to take a wild guess that you don't want every email you send to look exactly the same. While sending consistent emails is a great thing most of the time, there will be specific campaigns you're going to want to customize emails for. This could be as simple as right-aligning your images instead of left-aligning them or changing up the color of your text to stand out in your subscribers' inboxes.

With HTML knowledge, though, you can make these changes yourself, instead of relying on an in-house designer or hired development shop. Seriously, it's empowering to make the changes yourself and move on to more pressing marketing matters. 

4) When You Need to Make Your Content Easy to Read

One of your top concerns when creating content is to make it easy for people to consume. This means using formatting (bold, italics, headers, colors, etc.) to make your content scannable and digestible. And while most WYSIWG editors will let you easily apply those formatting options to your content without touching code, not all will. So take control of the way your content looks by souping it up with some <b> and <h2> tags. 

5) When You Need to Make Your Content Easy to Use

With long-form content especially, you need to make it easy for people to find the content they want. An easy way to do that? Use HTML to create internal links. See them in action in our glossary of website optimization terms -- isn't it easy to jump to the letter you need? This is an easy hack to do yourself, if you know HTML.

6) When You're Embedding Content on Your Website From Other Sites

One way to easily spruce up your blog posts is to use embedded content -- you know, posts from your social media accounts that can supplement your blog content. We're talking embedded YouTube videos, tweets, Facebook posts, Pinterest boards, and SlideShare presentations.

If you know HTML, you'll know how to embed content in the first place, not to mention troubleshoot any issues if the content isn't appearing correctly. It's been a lifesaver more than once for me!

7) When You're Pitching Guest Posts

Almost every guest post we receive in a Word or Google Docs format. And while that's a great way to judge whether we'll accept the post or not, once we've accepted the post, those formats are time-consuming to format in our CMS (because of the reasons mentioned in bullet point #2).

To save your new guest post editor time, attach a Word and an HTML plain text document to your guest post pitches. Trust me -- they'll be grateful, and maybe want to invite you back to post more often. 

*Bonus Scenario: When Your Internet Goes Out and You Want to Save Your Team Time

Okay, I know I said that there would only be seven scenarios in this post, but I couldn't help but include this little tidbit. This isn't something you'll run into maybe ever, but this happened to me last week so I had to share.

My internet went out the afternoon I was on deadline for the next morning's 8 a.m. slot (yeah, we're a pretty agile team) and all of a sudden, it happened: MY INTERNET WAS GONE. Cue panic attack ... until I remembered that I could write the post -- and format it with the correct HTML snippets -- in my computer's text editor to save my teammates time.

And that's the story of how HTML saved my life and the post I was working on. I wouldn't recommend doing this every time you blog, but it can come in handy when you're in a pinch and you know what you're doing. 

So really, think about learning HTML as one of your New Year's resolutions. It could be something that ends up saving the day on that random day in June when you need to make one little formatting tweak. 

When has knowing HTML come in handy? Share your stories with us in the comments!

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Written by Ginny Soskey

Ginny Soskey is a Staff Writer for HubSpot's inbound marketing blog, where she loves to create written and multimedia content day in and day out. Say hey to her on Twitter @gsosk.

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Monday, January 6, 2014

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"#TravelLikeRalph One of many reasons I am steadfastly loyal to @Hertz for my rental car needs... The upgrade! After a long day if air travel, it is a pleasant surprise to find that #Hertz upgraded me to an E Class Mercedes at my $33 a day rate! There is Hertz, and the alternative... Rental Car Companies that aren't Hertz! #loyalty #driveloyalty #carrental #rentalcar #upgrade "
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"When a company blogs, they generate more business. #blog #blogging #contentmarketing #B2B #digitalralph #automarketing "
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Saturday, January 4, 2014

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"This applies to Instagram as well! So let me ask; is it rude or inconsiderate to NOT follow back someone who follows you? #followback #follow #twitter #socialmedia #socialetiquette visit and join http://ADMPC.com #DigitalRalph #AutoMarketing "
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Wednesday, January 1, 2014

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"#AutoMarketing Pros get their competitive advantage by joining and participating in the Automotive Digital Marketing Professional Community at http://ADMPC.com #ADMPC #CarDealer #RepMan #TitleFx"
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Tuesday, December 31, 2013

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"Visit and join the ADM Professional Community for a more prosperous 2014! http://ADMPC.com #AutoMarketing #TitleFx"
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Sunday, December 29, 2013

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"Great sunset photo taken from the Internet Sales Dept. Office at Melloy Nissan In Albuquerque. Photo taken by @melloyboy1 at @melloynissan #nissan #automarketing #usedcars #nissandealer #cardealer "
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Saturday, December 28, 2013

Motor Trend's Top 10 Most Popular Web Articles of 2013

Motor Trend's Top 10 Most Popular Web Articles of 2013 written by Christian Seabaugh 


2015 Ford Mustang Hollywood Event Reveal front three quarters 04

With the ball in Time's Square set to drop soon, it's time to officially put 2013 to rest. To celebrate the year that was, we're going to take a look back at our top 10 most popular Web articles of 2013, and get a look at the stories that got the most eyeballs this past year.

10. 2014 Motor Trend Car of the Year: Cadillac CTS -- November 2013

2014 Cadillac CTS4 front end in motion

Our 2014 Car of the Year, the Cadillac CTS, just squeaks into the top 10, beating out our Ford Atlas Concept First Look. The 2014 Cadillac CTS is the second CTS to earn the golden calipers, following the 2008 CTS.

The Cadillac CTS ultimately won Car of the Year because it dominated in our six Car of the Year criteria. In our Car of the Year winner piece, Scott Evans wrote, "In this year's competition, the CTS was forced to directly face down its strongest rivals. Present and fighting for the Calipers were both the BMW 5 Series and Mercedes-Benz E-Class, the old guard of the segment and of luxury vehicles. The CTS demonstrated superior advancement in design, performance, handling, and experience over the other two."

9. 2013/2014 Compact Crossover Comparison-- August 2013

Compact Crossover group 03

Our 2013/2014 Compact Crossover Comparison Test between the Ford Escape, Toyota RAV4, Subaru Forester, and Mazda CX-5 was our ninth-most popular article of 2013. So what made our Compact Crossover Comparo so popular? Simple, says Detroit Editor Scott Burgess, "No modern family starter kit is complete without a small crossover." Couple that fact with a controversial last-place finish for a fan favorite and you've got enough hits to put you on this list.

Search Tires by Vehicle, Name, or Size

8. 2014 Chevrolet Corvette Stingray Z51 First Test -- July 2013

2014 Chevrolet Corvette Stingray Z51 front end in motion

There arguably wasn't a more important First Test this year than the all-new 2014 Chevrolet Corvette Stingray Z51's. The new Corvette Stingray would be the car that either showed GM still had what it took to build a world-beating sports car, or show that the automaker was just going through the motions.

Thankfully, with a 0-60 mph time of 3.9 seconds, and an ability to "laydown hero numbers without soiling the hero's pants," the 'Vette certainly lives up to expectations.

7. 2013 Honda Accord Sport vs. Toyota Camry SE vs. 2014 Mazda6 Grand Touring -- May 2013

Honda Accord Sport Toyota Camry SE Mazda6 i Grand Tourin

Who says a midsize sedan can't be sporty? This comparison test's seventh place finish proves that there are family-oriented enthusiasts out there who want their midsize sedans to offer up a high level of sportiness. Though the Toyota Camry proved to be outclassed by the other sedans in the comparo, both the Honda Accord and Mazda6 offered up high levels of sportiness, while returning the fuel economy, comfort, and refinement one would expect from a family sedan.

6. 2013 Motor Trend's Best Driver's Car -- August 2013

2013 Motor Trend Best Drivers Car contenders

Number-six most-popular (but number-one in your hearts!) is our 2013 Best Driver's Car competition. This year's competition was a good one. It featured everything from the 252-hp 2.0-liter turbo-4-powered Ford Focus ST, to the 640-hp 8.4-liter V-10-powered SRT Viper. After a week of testing (and the World's Greatest Drag Race 3), the Porsche 911 Carrera S was ultimately crowned the winner.

5. 2015 Chevrolet Colorado First Look -- November 2013

2015 Chevrolet Colorado homepage

If this doesn't speak to how popular the long-neglected midsize pickup segment is, we don't know what will. The 2015 Chevrolet Colorado is the first truly new truck in the segment in years, and it certainly looks promising. It'll offer four-cylinder and V-6 engines at launch, and will be joined by a new turbodiesel I-4 in 2016.

4. 2013 Motor Trend Car of the Year: Tesla Model S -- November 2012

2014 Tesla Model S three quarters in motion

Our 2013 Tesla Model S Car of the Year story makes its second consecutive appearance on our Top 10 Most Popular Web Articles list. Even a year after we named it our Car of the Year, the Model S still commands attention as our first-ever electric Car of the Year winner, and a fine example of American innovation and entrepreneurship.

3. 2014 Chevrolet Corvette Stingray First Look -- January 2013

2014 Chevrolet Corvette Stingray convertible front end static

It's been a good year for cars. This year kicked off with a bang in Detroit -- the debut of the seventh-generation Chevrolet Corvette Stingray. The year 2013 is bookended by another American icon; read on to find out what it is.

2. 2014 Mazda3 First Drive -- July 2013

2014 Mazda3 front three quarter turn

To see a compact car's First Drive command the number-two spot on our 2013 Top 10 is a testament to just how good the new 2014 Mazda3 is. The new 2014 Mazda3 manages to not only be comfortable, spacious, and efficient, but sporty, luxurious, and a technological tour-de-force as well. You don't often find that in a compact car.

1. 2015 Ford Mustang First Look -- December 2013

2015 Ford Mustang Hollywood Reveal Event

We told you 2013 was a good year for cars. After being kicked off by the new 'Vette in January, the December debut of the 2015 Ford Mustang closes out the year. A dark horse contender considering it debuted earlier this month, our 2015 Ford Mustang First Look is far and away our most popular story of 2013. Click here to find out why.


Thursday, December 26, 2013

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"Sign seen as you enter a Florida neighborhood... As sarcastic as this sign seems to be trying for, my question is this: Would it have any crime deterrent impact if it were posted prominently throughout YOUR neighborhood? #signs #crime #deterrent #watch #police #burglary #homeinvasion "
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Monday, December 23, 2013

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"Have you been able to open your package of gifts? #gifted #talent #philosophy #leadership #potential #digitalralph #sunset #wordsofwisdom "
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Saturday, December 21, 2013

eMarketer 2013 Year End Review and Top 10 Digital Marketing Trends

eMarketer in Review – Key 2013 Trends, Coverage Areas and Platform Growth

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It's been a fantastic year so far at eMarketer. As we enter the fourth quarter and continue planning for next year, I thought it might be good to review some of the improvements we've made to our research coverage and platform in 2013.

where-we're-headed-v2-3

Improving Coverage and Insights

Our goal is to help clients make sense of the fast-changing digital landscape—which is why we collect all the research we can, synthesize it, and provide key insights and takeaways. This year we've taken our synthesis of key trends, topics, industries and global markets to another level, through a number of additions and improvements. Here is a run-through:

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Monday, December 9, 2013

Jim Ziegler: Retail Sales Management Validation and Pay Plans

Pay For Performance: Change Is Necessary - Sometimes

By Michael Rees

All your sales team should be on performance-driven pay plans. That includes salespeople, closers and sales managers—if you want them to perform, that is. But what constitutes a good, well-rounded performance-driven pay plan? And what kind of uproar is going to happen if you start changing pay plans?

The last thing I want to advocate is messing with your employees' pay plans. If ever there were words that didn't sit well together, those words would be "change" and "pay plan." Sure, you could easily bring valuable employees in to your office to give them a pay increase. However, if you sat them down and said you were going to change their pay plan, they would only think negatively about it no matter how good it may be, so be very careful with this.

After selling cars in England for five years, in the early 80s I started selling cars at an Atlanta dealership that was only selling 40 units a month. After a month or two, I became salesman of the month and held on to that title for the next 11 months straight. I was promoted to sales manager for my efforts, but my pay plan left a little to be desired. After two months, I asked to go back on the floor because I had been making a whole lot more as a salesman. A few months later, I was offered the sales manager position again, but this time I negotiated a pay plan that was a percentage of the gross profit of the sales department. Over the next four years, we grew the sales so much that we built a new facility to cater to all the new business. We then hired a new F&I manager, who really changed the way we did business in that department. I imagine you have heard of him; it was the one and only Mr. Jim Ziegler. 

Jim and I really rocked and rolled, as we continued to build the dealership to a record month. We sold 256 vehicles and averaged over $3,000 per copy! Both of us were on performance-driven pay plans, so the more the dealership made, the more we both made. We were ecstatic about this incredible month, especially as we would both benefit personally just as the dealership benefited.

A few days into the next month, I was called in to the dealer's office, where the dealer and GM congratulated me on the terrific month, then asked the question: "Do you realize how much money you made last month?"

Well, of course I did because I kept impeccable records and always knew how much I was making. They informed me that they thought I had made too much!! Remember, this was a strictly performance based plan, but now we had apparently over performed!! Then came those words I mentioned earlier: "We are going to change your pay plan!"

Ziegler had the exact same meeting with the dealer and GM, and that was the last day either of us worked in that dealership. The dealership lost two of their best managers that day because they didn't want to continue to pay for overachievers.

My point with this story is that you need to be prepared for extraordinary performance.  In fact, you should want to pay big commissions (if you have your people on the right pay plans).

If you want to get the most out of your sales team, you have to motivate them with compensation. I do not have a perfect pay plan that works for everyone because every dealership is different and you need to look after your people accordingly. You cannot have the same pay plan for a sales manager whose team sells 300 vehicles a month as a sales manager whose team sells 50 a month.

To determine whether a review of your pay plans may be needed, consider the following criteria:
1.      Your people should earn more as the dealership earns more. 

2.      Their earnings should be commensurate with the amount of money they earn for the dealership. A set amount per vehicle sold matches the first criteria, but not necessarily the second.

3.      If they are selling 18 or more vehicles a month, every month, they should not be able to do the same elsewhere and make more money.

4.      If your managers look after a team of quality salespeople who consistently perform, they should not be able to do the same elsewhere and make more money.

5.      You should have bonus programs for overachievers, not for the average.

To finish, here are just a couple of examples of effective performance-driven pay plans:

Salespeople should make a percentage of the gross profit (both front and back) that increases as the volume increases. For example:

 0-15 units10 percent 
 10-14 units15 percent
 15-18 units20 percent 
 18-25 units25 percent 
 25+ unts30 percent 






These percentages need to be retroactive. This means that in order for the big volume salesperson to make real money, he/she has to gross more for the dealership.

Sales managers and F&I managers should make a percentage of the gross profit (both front and back) that increases as volume increases. This will vary a great deal according to the size of your dealership. Figure out how much the job is worth; then work out what percentage of the gross profit you are currently doing that figure equates to. Then, as your dealership makes more, the manager is compensated accordingly. This percentage will normally range from 3 percent to 10 percent.

If you feel you need to re-vamp some, or all, of your pay plans, spend time to make sure you get it right for all parties. Do your calculations, using "what if" scenarios. You need to be comfortable with pay plans that could make your employees more than they have ever made before as long as that means your dealership makes more.

Vol 5, Issue 8



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